Voice Media Group is a successful and diversified media/technology company that specializes in serving advertisers, business owners, and readers across the country. Voice Media Group’s digital marketing and technology agency, V Digital Services, has twelve regional offices in the United States with a full array of digital marketing strategists, specialists, engineers, and account managers focused on driving value and success for the SMB market.
The fast—paced nature of digital marketing and media content creation makes us a destination for energetic people who love a challenge and aren’t happy sitting on the sidelines. We believe that innovation is the best service we can provide to our clients, and we give our employees the resources, training, and creative freedom to thrive.
We have an opening in our Information Technology department for a full—time Business Analyst with a heavy focus on order management, financials & data analysis. As a member of our Business Applications Development team, this role is responsible for analyzing new and existing business processes and pushing through process improvement recommendations from business requirements through to implementation. Additionally, this role will actively participate in the management of business intelligence methods & tools within the organization.
RESPONSIBILITIES:
- Analyze and validate new and existing business processes
- Recommend opportunities for business process change improvements
- Work with stakeholders to develop clear business requirements documentation
- Provide quality assurance testing for new and existing business systems
- Improve overall efficiency and effectiveness of existing systems and processes
- Communicate changes to application processes across all levels of the organization
- Clearly document and support process improvements
- Train end—users on new software releases and process changes
- Help support existing software solutions, including troubleshooting user—submitted issues
- Assist other department members as needed
SKILLS/EXPERIENCE:
- Experience with/in:
- Enterprise resource planning (ERP) applications, including order management & financials
- Sales processes & tools, as well as an understanding of sales acumen
- Analyzing, evaluating & validating business processes
- Data management, organization & analysis
- Business intelligence applications, including the creation of reports & dashboards
- Setup and quality assurance of software solutions
- Integrating both third—party and proprietary systems/applications
- Customer relationship management (CRM) tools, such as Salesforce
- Technical writing and business requirements documentation
- Communicating with individuals at all levels of the organization
- Supporting business applications from admins through to end—users
- The ideal candidate will have:
- A bachelor’s degree and relevant work experience
- Strong business acumen
- Keen analytical skills
- Great organizational and time management skills
- Brilliant written and verbal communication skills
- A focus on providing quality deliverables
- A desire for both personal and professional growth
- Prior experience in digital marketing, digital media, traditional media, and/or publishing is a plus but not required.
In addition to a competitive salary and comprehensive benefits package (medical, dental, vision, 401(k) savings plan, 401K employer match, paid holidays & paid time off), Voice Media Group also supports continued education with opportunities for career growth. We are an Equal Opportunity Employer that highly values diversity in the workplace.
Please email your resume and cover letter (with salary requirements) to Lee—ann Dunton, Director of Business Systems —
[email protected]